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Why SERVPRO is the best for your Business

9/24/2019 (Permalink)

Servpro van on freeway A photo of our green SERVPRO van on the freeway headed to a loss.

Get to Know Your Restoration Company | SERVPRO® of La Puente/City of Industry West

The aspects of property damage are complex, but when damages happen to your small business, it adds an extra layer of complications. FEMA has reported that over 40% of businesses do not reopen following a disaster.

Because business property damage puts owners’ livelihoods on the line, reopening as quickly as possible is advised in order to continue operations. Working with a reputable commercial restoration company is extremely valuable for this, but it is important that you choose one that will do the job well. Here are some questions we recommend for getting to know your restoration company:

1. How Are “After Hours” Emergencies Handled?

In most cases, treating damage quickly is the best way to ensure it does not become too severe. Knowing how a company will respond to emergencies at every hour of the day will ensure that when you discover damage, you are getting serviced quickly regardless of the time.

Because we’re equipped with a 247 emergency line, we do not have a distinct “after hours” to worry about. This enables us to take action as soon as business owners report damage, so they are able to get back to focusing on other tasks that must be done for business recovery.

2. How Are Technicians Trained?

Having quality work performed on your business is essential to reopening, so it is important to know how the technicians who will be working on the property have been trained. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) sets guidelines on restoration standards and should be the foundation of training.

Our technicians are trained according to IICRC standards, but they are also provided with ample opportunity to continue their education through online courses and certification. This is our way of ensuring they are the most knowledgeable they can be regarding restoration work.

3. How Are Pieces of Equipment Chosen?

The restoration industry has received a multitude of advancements due to recent technological developments, making it more important than ever to choose updated and recommended equipment.

Our equipment is chosen based on the IICRC recommendations, ensuring our machinery is top-of-the-line. Any type of property damage is best treated with the best tools, so this is our way of helping to ensure your business will get back up and running quickly.

If you’re in need of commercial restoration, do not hesitate to make the call so you can get your business back faster, "Like it never even happened. Our professional, courteous, trained experts are here to help 24/7—contact us today. (626)-330-1027.

The Basics About Lightning and Thunderstorms | SERVPRO® of La Puente/City of Industry West

9/24/2019 (Permalink)

Lightening strikes in the sky Dark skies and clouds with lightening in the foreground.

Thunderstorm damage is not always exclusively caused by flooding or high winds. Lightning strikes can pose real dangers as well, in more ways than one.

Every storm is electrically charged, meaning they all have the potential to create lightning. With lightning bolts reaching upward of 500,000 degrees, they can be extremely dangerous and it is important to stay informed.

What Is Lightning?

All thunderstorms carry electrical charges, and lightning is a physical display of that charge, which either strikes across the clouds or toward the ground.

Because the air is a poor conductor, lightning will typically route through an object on its way to the ground in order to experience less resistance. If this object is a building, it can travel through waterways or wiring paths within the structure.

How Does Lightning Cause Damage to a Home?

To protect your house from lightning damage, it is important to know what types of damage it can cause to a home:

Lightning can start fires. When lightning strikes a building, it creates a high risk for fire both due to its temperature and electrical charge. The heat from lightning can cause a fire to start on impact, but it can also damage electrical wires and lead to fires later on as well.

Lightning can damage appliances. Lightning will typically travel through a home’s electrical wiring and can transfer its charge through the wires as well. Any item plugged into the wall can be ruined in a power surge, which is why it’s important to use surge protectors.

Lightning can create shock waves. In the clouds, shock waves are known as thunder, but they can do serious damage once they reach the ground. They are powerful enough to cause foundations to explode and windows to break near a lightning strike site.

If your home has been affected by storm damages or lightning-related fires, give us a call today! (626)330-1027. We are experts in damage cleanup and can restore your damage quickly, "Like it never even happened".

Sneaky Places for Water Damage to Hide | SERVPRO® of La Puente/City of Industry West

9/24/2019 (Permalink)

Water leaking from unknown source Close up of grey tile flooring at baseboard with a small puddle of water leaking from an unknown source.

Severe weather is not the only thing to be on guard for when it comes to water damage. There are many causes of water to accumulate in a home, some of which are not weather-related at all.

Because many types of water damage can be hidden, it can also be costly. Many insurance policies do not accept water damage claims, and for ones that do, a typical claim is almost $7,000. Knowing the sneaky places water damage likes to hide will be helpful in avoiding a costly repair.

Sneaky Places for Water Damage to Hide

  • Beneath the sink. The cabinets underneath a sink hide unsightly piping, but they can also hide small leaks that can lead to big water damages.

  • Where the tub meets the wall. The caulk that seals a tub to the wall can decay over time, leading to a seal that allows moisture through.

  • Behind drywall. Drywall’s entire purpose is to hide the structural elements of a home, but it can also hide water damage to those structures.

  • On the roof. Seals around chimneys and vents on the roof can deteriorate, allowing water to seep in each time it rains.

  • In the interior of an HVAC unit. The condensation accumulated by AC units is typically drained away, but if this process becomes damaged, it can begin to drain inside the unit instead.

  • Underneath appliances. Dishwashers and laundry machines may not get moved much and can be hiding water damage underneath them.

  • Near exterior faucets. Faucets mounted in siding or masonry can make it difficult to discover when a leak starts, so they often will not be discovered until damage is severe.

If your home has suffered water damage (even in a hidden place like one of these), we are happy to help! Give us a call right away, (626)330-1027. and we’ll get there quickly, leaving your home "Like it never even happened."